Return Policy

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  1. No return / refund for a confirmed order.
  2. Replacement of damaged / incomplete books supplied may be made with free postal charges.
  3. If the book delivered is damaged or a wrong title / material has been sent, it will be replaced. If the original book is recalled, Ektara will bear the cost of recall. Such complaints will be entertained only if they are lodged within one week of the delivery and found valid.